Payment

Currently, we accept all valid debit cards, credit cards, wallet, and Net banking.

Shipping & Returns

Gift Palace ships within India only and uses reputable courier companies.

You can reach us at giftpalace52b@gmail.com or +91 8506879170 between Monday-Sunday, 12pm-7pm incase of any queries.

You will receive an email and/or text message with tracking details once your order has been dispatched.

We deliver to most part of India within 3-7 days. While we use reputable couriers and work around the clock to ensure your order reaches in time, Gift Palace cannot be held responsible for shipping delays due natural disasters, strikes, bank holidays or situations beyond our control.

Shipping Time

It takes 3-7 days to deliver the  order depending on the delivery location 

Shipping Charges:  

All shipping is free. Express delivery charges if applicable will be as per actuals.

Cancellations

Orders once placed cannot be cancelled or changed once it has been dispatched. Please call on +91 8506879170 to cancel the order before dispatch.

Returns & Exchange :

Due to hygiene & safety concerns with regards to baby/kids products, Gift Palace has a strict no exchanges or refunds policy across the website.

This also means that all the products you receive are -

• Fresh,
• Original
• Unopened and of
• High quality

This is an unparalleled commitment in an eCommerce driven by returns and exchanges.

If there is any genuine case for exchanges of a product, please contact us on giftpalace52b@gmail.com within 3 days of receiving your order & we will handle these exchanges on a case-by-case basis

Damaged Products:

In the event that a product reaches damaged, please email us on giftpalace52b@gmail.com within 3 working days along with images of the damaged product and we will help you out.